Shopping - In the Shop & Online (A2 Vocabulary)

A2 VOCABULARY · SHOPPING

Shopping

PICTURE

"That green really suits you." "You say that to everyone!"

(you add this)

In a shop & buying online; fit or suit?

Listening

Speaking

LEAD-IN

Shop or click?

Where did you buy the clothes you are wearing today - in a shop or online?

IN PAIRS

List two good things and one bad thing about each way of shopping.

BEFORE YOU LISTEN

The green jacket

You'll hear a customer in a clothes shop. She has TWO reasons to be there.

Listen once: what are her two reasons?

PICTURE

(you add this)

LISTEN

Audioscript: "The green jacket"

ASSISTANT Hello. Can I help you?

CUSTOMER Yes - two things, actually. First, I'd like to take these trousers back. I bought them in the sales last week, but they don't fit me. They're too long.

ASSISTANT No problem. Have you got the receipt?

CUSTOMER Yes, here - it's in the shopping bag.

ASSISTANT Great. And the second thing?

CUSTOMER This jacket. Can I try it on?

ASSISTANT Of course. What size are you?

CUSTOMER A medium, I think.

ASSISTANT The changing rooms are over there, behind the shelves.

LISTEN (continued)

...a minute later

ASSISTANT How was it?

CUSTOMER Hmm. It fits me - it's the right size - but I'm not sure about the colour.

ASSISTANT Honestly? That green really suits you.

CUSTOMER You say that to all the customers!

ASSISTANT Only the ones in green... The till is over here - or you can use the self-service checkout by the door.

CUSTOMER The till, please. Machines hate me.

UNDERSTANDING

Choose the correct answer.

1. The trousers are the wrong colour / size.

2. To take something back, you need the receipt / shopping bag.

3. The jacket fits / doesn't fit the customer.

4. The assistant says the jacket fits / suits her.

5. She pays at the till / self-service checkout.

QUICK TALK

Shops

Discuss in pairs.

1. "That green really suits you." Does she mean it? Do you trust shop assistants?

2. Have you ever taken something back to a shop? What happened?

3. Self-service checkout: brilliant, or the enemy? Why?

PICTURE

(you add this)

FIND THE WORDS

Complete the phrases from the dialogue

take these trousers ______

in the ______

they don't ______ me

the ______ rooms

that green really ______ you

the self-service ______

HOW IT WORKS

In a shop, and online

PEOPLE & THINGS

customer · shop assistant · basket · trolley · shelves · changing room · till · (self-service) checkout · receipt · shopping bag · the sales.

fit or suit?

It fits you = the right size. It suits you = it looks good on you. These jeans fit me, but they don't suit me.

BUYING ONLINE - the steps

go to the website → create an account → click on an item → it goes in your basket → proceed to checkout → give your delivery address → pay by card and give your payment details.

People also buy and sell on auction sites.

PRACTICE

A - Match the sentences

1 Can I help you?

2 What size are you?

3 Can I try on this shirt?

4 These boots don't fit me.

5 That colour really suits you!

a Sure - the changing rooms are there.

b I'm just looking, thanks.

c You say that to everybody.

d A large, usually.

e They're too small for me.

B - Put the online-shopping steps in order (1-6).

___ give your delivery address ___ create an account ___ click on the item ___ go to the website ___ give your payment details ___ proceed to checkout

FREER

Three customers

Roleplay in pairs, then swap. Customer cards:

1. You want to take a jumper back - but you lost the receipt.

2. You love a jacket but it doesn't fit; the assistant wants to sell it anyway.

3. You are "just looking" - the assistant is very, very friendly.

3 CUSTOMER PHOTOS

(you add this)

Assistants: you get a bonus for every sale. Perform your best scene!

TEACHER'S REFERENCE · HIDE OR DELETE BEFORE CLASS

Answer key

Understanding. 1 size 2 receipt 3 fits 4 suits 5 till

Find the words. back · sales · fit · changing · suits · checkout

A - Match. 1 b 2 d 3 a 4 e 5 c

B - Order. website, account, click, checkout, address, payment (4 · 2 · 3 · 1 · 6 · 5 by the printed order... i.e. go to website 1, account 2, click 3, checkout 4, address 5, payment 6).