CASE FILE A1 · STUDENT A
The Pit Stop
Seven seconds, in perfect silence.
In the early 2000s, doctors at Great Ormond Street children's hospital in London noticed a problem: the riskiest moment for their patients was not the surgery itself, but the handover - moving a child from the operating theatre to intensive care, with dozens of tubes, machines and instructions changing hands at once.
Then, one evening, two exhausted surgeons watched a Formula 1 race on television and saw a pit crew change four wheels and refuel a car in under seven seconds, in perfect silence. They contacted Ferrari.
The pit crew's secrets turned out to be simple: one person - and only one - in charge, a fixed role for everyone, no talking unless something goes wrong, and practising the routine hundreds of times. The hospital rebuilt its handover process around these rules, and technical errors fell by around 40%.
The two teams had almost nothing in common - except that both moved something fragile and precious under extreme time pressure.
PICTURE
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